Refund Policy

Leeds Institute of Science & Technology

At Leeds Institute of Science and Technology, we strive to ensure a positive learning experience for all our learners. Our refund policy is designed to be fair and transparent while maintaining the integrity of our online learning services.

1. Eligibility for Refunds

Refunds are available under the following circumstances:

    • If you request a refund not less than 5 business days before the commencement of a course or training and have not accessed significant portions of the course content.
    • If the course is canceled by Leeds Institute of Science and Technology.
    • If there is a technical issue that prevents you from accessing the course and cannot be resolved by our support team.

2. Non-Refundable Items

The following are non-refundable:

    • Courses or materials that have been fully accessed or completed.
    • Fees for live sessions, workshops, or events after they have been conducted.
    • Custom learning solutions or consulting services are provided as part of special agreements.

3. Refund Process

To request a refund, please follow these steps:

    • Contact Us: You can send us a message here.
    • Review Process: You may cancel your enrolment for a course or training not less than 5 business days before its commencement to receive a full refund, excluding any payment processing fee incurred. There will be no refund, partial or full, for a cancellation less than 5 business days before the start of the course or training.
    • Refund Approval: If approved, refunds will be processed to your original payment method within 7 days.

4. Payment Disputes

If you experience any issues with payment or have concerns about a transaction, please contact  us here  for assistance before initiating a dispute with your payment provider.

5. Changes to the Refund Policy

Leeds Institute of Science and Technology reserves the right to modify this refund policy at any time. Changes will be posted on this page, and continued use of our services implies acceptance of the updated policy.

6. Contact Us

If you have any questions about our refund policy or need assistance, please contact us here.

Thank you for choosing Leeds Institute of Science and Technology. We are committed to providing the best learning experience possible!